Privacy Policy

Last updated: 22 August 2026

1. Who we are

Good Latch ("we", "our", "us") is the data controller for personal data collected through this website. Our contact details are: Contact@goodlatch.com.

2. What data we collect

We may collect: your name, email address, phone number, and any information you provide via our contact form. We also collect technical data such as your IP address and browser type for security purposes.

3. How we use your data

• To respond to your enquiries (lawful basis: legitimate interest, Art. 6(1)(f) UK GDPR)
• To improve our website (lawful basis: legitimate interest)
• To comply with legal obligations (lawful basis: legal obligation, Art. 6(1)(c))

4. How long we keep your data

Contact form submissions are retained for 12 months after our last communication. Technical logs are anonymised after 14 days.

5. Your rights

Under UK GDPR, you have the right to: access your data, rectify inaccurate data, erase your data, restrict processing, data portability, and object to processing. To exercise any of these rights, use our privacy request form or contact us at Contact@goodlatch.com.

6. Cookies

See our Cookie Policy for details on what cookies we use and how to manage your preferences.

7. Complaints

If you are unhappy with how we handle your data, you can submit a complaint or contact the Information Commissioner's Office (ICO) at ico.org.uk.

8. Changes to this policy

We may update this policy from time to time. The date at the top of this page indicates the last revision.